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The Maharashtra Real Estate Regulatory Authority (MahaRERA) significantly stepped up its grievance redressal efforts in 2025, resolving 81% more complaints brought by homebuyers compared to the previous year. The regulator disposed of nearly 6,945 cases, up sharply from about 3,824 in 2024, reflecting enhanced responsiveness and faster hearings. However, the number of fresh complaints filed by buyers also climbed by 29%, signalling persistent challenges in project execution and delivery that continue to affect the sector. Despite the rise in grievances, improved scheduling of hearings and streamlined processes helped ensure most complaints registered up to November 2025 either received a hearing date or were already heard. The authority also maintained a higher compliance rate from developers on reporting requirements, further supporting transparency and accountability in the housing market.
In a notable development for homebuyer protection, the Maharashtra Real Estate Regulatory Authority (MahaRERA) reported a substantial increase in its complaint resolution activity in 2025, disposing of 6,945 grievances related to real estate projects across the state. This represents an 81% increase in resolutions compared with the previous year, when around 3,824 complaints were addressed. The rise reflects concerted efforts by the authority to enhance operational efficiency and provide quicker relief to aggrieved buyers. Advertisement
Homebuyer complaints received by MahaRERA also rose sharply in 2025, with 5,039 new cases filed, up by 29% from 2024 levels. The increase in grievances underscores continuing stress points in the housing market, including project delays, quality issues and contractual disputes between buyers and developers. The trend suggests that while the regulator is processing disputes more actively, underlying challenges in project delivery and execution remain prevalent.
MahaRERA highlighted that complaints registered up to November 2025 were either heard or had hearing dates scheduled, marking a shift toward more timely dispute handling. In previous years, cases often faced lengthy backlogs before being listed for hearings. By ensuring hearings are scheduled within one to two months of filing, the authority has improved accessibility to the grievance redressal system for buyers.
The regulator has also taken steps to enhance developer accountability. It reported a significant jump in the compliance rate for quarterly and annual project progress reports on its portal, rising to about 80% from nearly negligible levels previously. This improvement in reporting transparency aims to provide homebuyers with more reliable project updates and reduce information asymmetry that can lead to disputes.
Despite these gains, a number of complaints remain pending, reflecting the persistent demand for stronger enforcement of project timelines, delivery commitments and quality standards. The parallel rise in fresh grievances highlights that while regulatory processes have made gains in speed and scheduling, fundamental issues in execution and buyer satisfaction continue to shape the real estate dispute landscape.
Overall, the increase in both resolution activity and new complaints points to a maturing grievance redressal ecosystem, where enhanced institutional responsiveness is matched by rising expectations from a more informed homebuyer community.
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