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The Haryana Real Estate Regulatory Authority (HRERA) has ordered a Gurugram-based developer to pay compensation exceeding INR 21 lakh to a homebuyer for delay in handing over possession of a residential unit in Sector 37D. The order, issued in the past week, followed a complaint filed by a buyer who had booked the flat in 2008 with a promised possession timeline of 2012. Despite substantial payments, the unit was not delivered, leading to earlier refund proceedings. HRERA clarified that receipt of a refund does not preclude additional compensation claims. The awarded amount includes INR 18.9 lakh for loss of property value appreciation, INR 2 lakh for mental harassment, and INR 50,000 towards litigation costs, along with applicable interest until realisation.
The Haryana Real Estate Regulatory Authority (HRERA) has directed a Gurugram-based developer, Ramprastha Promoters and Developers, to pay over INR 21 lakh as compensation to a homebuyer for delayed possession of a residential unit in Sector 37D, with the order issued in the past week following a formal complaint and adjudication under the Real Estate (Regulation and Development) Act, 2016. Advertisement
The case pertains to a flat booked in 2008 in the Edge Towers project, part of the larger Ramprastha City development in Gurugram. The developer had committed to delivering possession by August 2012. However, despite the buyer having made substantial payments towards the unit, possession was not handed over within the agreed timeline, leading to prolonged delays and subsequent legal recourse.
The homebuyer had earlier secured a refund of the invested amount through regulatory intervention. However, a subsequent application was filed seeking additional compensation for financial losses and hardship caused by the delay. HRERA examined the claim and clarified that refund of the principal amount does not bar a buyer from seeking further compensation under the provisions of the Act.
In determining the compensation amount, the authority assessed the impact of the delay on the buyer's investment. The adjudicating officer considered property price trends in Sector 37D, noting that real estate values in the area had increased significantly over the years. Based on this assessment, HRERA determined that the buyer had incurred a notional loss of approximately INR 18.9 lakh due to missed capital appreciation on the property.
In addition to the loss of investment opportunity, the authority awarded INR 2 lakh towards mental harassment and INR 50,000 for litigation expenses. The developer has also been directed to pay interest at approximately 10.8% per annum on the awarded amount from the date of the order until full payment is made.
The ruling reinforces the regulatory framework under RERA, which provides recourse to homebuyers in cases of delayed possession and project non-completion. Authorities have increasingly taken the view that developers remain liable not only for refunding invested sums but also for compensating buyers for financial and non-financial losses arising from delays.
The order also reflects a broader pattern of enforcement in the Gurugram market, where multiple cases involving delayed delivery timelines have been brought before the regulator. HRERA has, in recent instances, emphasised adherence to committed possession schedules and contractual obligations, while limiting the scope for developers to cite extensions beyond those formally permitted under regulatory provisions.
Such decisions are contributing to a more structured dispute resolution mechanism within the real estate sector, particularly in markets with a high concentration of delayed or stalled projects. The latest ruling underscores the continued role of regulatory authorities in addressing legacy delays and ensuring accountability in project execution.
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